At spiderhoodiewears.com, we aim to provide high-quality products and a smooth shopping experience. If you are not satisfied with your purchase, please review our refund and returns policy below.

Returns Eligibility

You may request a return if:

  • The item is unused, unworn, and in original condition
  • Original tags and packaging are intact
  • The return request is made within 7 days of receiving the order
  • Proof of purchase (order number) is provided

Returns requested after 7 days will not be accepted.

Non-Returnable Items

The following items are not eligible for return or refund:

  • Items that have been worn, washed, or damaged
  • Items purchased on sale or during promotions
  • Gift cards (if applicable)

Return Process

To initiate a return:

  1. Email us at support@spiderhoodiewears.com within 7 days of delivery
  2. Provide your order number and reason for return
  3. Our support team will give you return instructions

Items sent without approval will not be accepted.

Refund Policy

  • Once we receive and inspect the returned item, we will notify you of approval or rejection
  • Approved refunds will be processed within 5–7 business days
  • Refunds will be issued to the original payment method
  • Shipping charges are non-refundable

Return Shipping Costs

  • Customers are responsible for return shipping costs
  • Shipping fees are non-refundable unless the item is defective or incorrect

Damaged or Incorrect Items

If you receive a damaged, defective, or wrong item:

  • Contact us within 48 hours of delivery
  • Provide clear photos as proof
  • We will offer a replacement or full refund at no extra cost

Late or Missing Refunds

If you have not received your refund:

International Returns

  • International customers are responsible for return shipping and customs charges
  • spiderhoodiewears.com is not responsible for delays caused by customs

Contact Us

For any questions regarding refunds or returns, contact us:

Website: spiderhoodiewears.com
Email: support@spiderhoodiewears.com